Automatic progress updates

1. Open Settings, then Messages, then Nudges and messages. Turn on "Progress updates" and choose the spaces.
2. Choose how many working days may pass without a reply ("Send after"). The default is 3.
3. Edit the message. "Add a detail" can add the steps done, who it waits on, since when and the expected date.
4. Updates go out only while the request waits on your team, another team or a vendor, and at most once a day.
5. Every update appears on the request as a public comment from the app.

What you should see

Eligible requests receive a public progress comment from the app.

If something is not right

A request gets no update. Check the waiting party, elapsed working days and whether an update was already sent today.