What RequestOps changes in Jira

• It adds a 'What's left' panel and two read-only fields to your requests: 'RequestOps progress' and 'Waiting on'.
• It can post a comment or message when you or a person on your team sends one. Automatic messages come from the app, never from a person.
• It does not rewrite workflow definitions or permissions. Enabled actions can create linked tasks, assign requests, and use configured transitions to close or reopen them.
• It stores settings, templates, request progress and personal preferences. Review automatic actions in Settings before turning them on.
• Questions or problems? Write to [email protected].

What you should see

You know which actions can write to Jira and which views only read data.

If something is not right

A request changed unexpectedly. Open its History and Jira activity. Inspect the reason and the related message or Automation setting.