13 October 2026
RequestOps 2.0
- What's left and who it's waiting on, on every request: in the issue panel, on queues and in the Requests list.
- Ask the customer and Nudge a person or team, with a preview and about 10 seconds to undo.
- Insights: where request time goes by party, flow, workload, SLA breaches and a monthly service review.
- The Waiting on page, checklists and templates, journeys, review campaigns, deadline clocks and schedules.
- Free up to 10 users, with a 30-day trial for bigger sites.