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Support

Support for Jira cleanup and evidence tools.

Get help with License Guard for Jira License Cleanup savings scans, Group Cleanup Radar coverage, Request Evidence Control packs, product boundaries, and evaluation questions.

Product contextScan timingScreenshot helpful

Support handoff

Triage-ready
ProductWhich workflow
SiteWhere it happened
Scan timeApproximate run
Expected resultWhat looked wrong
Savings scanLicense Guard for Jira License Cleanup
Coverage questionGroup Cleanup Radar
Evidence packRequest Evidence Control

Support

For product support, include the app name, site URL, approximate scan time, screenshot, and whether the issue concerns License Guard for Jira License Cleanup savings scans, Group Cleanup Radar coverage, or Request Evidence Control evidence packs.

Evaluation guidance

Start with a License Guard for Jira License Cleanup savings scan for wasted seats, Group Cleanup Radar for group cleanup risk, or Request Evidence Control for JSM evidence handoff. Review trust boundaries before live cleanup, group changes, or audit handoff claims.

Contact support

Contact Unitlane support with the product name, site URL, scan time, screenshot, and the result you expected.

Email: supportunitlane.net

For Request Evidence Control, include the affected JSM request key, the evidence-pack step, and whether the concern is about source status, warnings, export, or Jira issue delivery.