Your first 5 minutes

1. Open Settings, then Get started. It lists your spaces, with a suggested checklist for each one that has none.
2. Choose "Review", check the suggestion, then choose "Turn on checklist". RequestOps finds the matching Jira fields by name, then checks every existing request while you watch.
3. Open Settings, then Messages, then Nudges and messages. Choose whether RequestOps may ask customers again when they do not answer.
4. Open Insights, then Waiting, to see who your requests wait on.
5. Go to Home and open the first request that needs you.
6. In Jira, open any request and press "What's left" under its title to see the same checklist right on the request.

See it step by step

The same illustrated example as in the app's Help. Press Play, or go one scene at a time.

What you should see

One checklist is active and you can open a checked request with a meaningful next action.

If something is not right

No checklist is suggested. Create a checklist in Playbooks, choose the space and request types, and turn it on.