Set up RequestOps
See what's left on a request in Jira
On every request, a "What's left" panel shows the checklist, who it waits on and what you can do next.
- Open a request in Jira. On a request RequestOps has checked, the "What's left" panel opens by itself in the main column, below "Similar requests".
- On any other request, press the "What's left" button under the title, next to "Link work item" and "Create". Press it once and Jira shows the panel on that request from then on.
- The panel shows how many items are done, who the request is waiting on and for how long, the SLA, and the checklist.
- Use the buttons in the panel to nudge a colleague, another team or an approver, or to ask the customer for what is missing.
- Do not see the button? Ask a Jira admin to check that RequestOps is installed on this site and that you have access to the space.
What you should see
The Jira panel shows the same request progress and waiting state as RequestOps.
If something is not right
The panel is empty. Check that a checklist is active for this space and request type. Refresh after the request has been checked.
Still stuck? See Troubleshooting, or write to [email protected].