Checklists and repeatable work

Choose a deadline or exception clock

Track dated stages on a request or the expiry of an approved exception.

ForAgents responsible for deadlines

Before you startHave the request and the agreed start or expiry date.

  1. Open Playbooks, then Clocks.
  2. Choose "Start a clock" for dated stages, or "Track an exception" for an approval with an expiry date.
  3. Review the request, start date and template before confirming.
  4. Open the tracked request to inspect its due dates and mark completed stages.
Playbooks, then Clocks. Example data.
RequestOps: Playbooks, then Clocks

What you should see

The clock displays the intended stages and dates.

If something is not right

The template does not fit your obligation. Do not rely on an unsuitable template. Confirm the required dates with the responsible team.

Still stuck? See Troubleshooting, or write to [email protected].