Checklists

Record proof for a change

Show an auditor that a change was approved before it was done, by someone else.

ForChange owners and auditors with request access

Before you startMap the approval, test-plan and rollback-plan fields used by your process.

  1. Start from the template "Change evidence (SOX/DORA)" in Playbooks, then Checklists.
  2. The item "Approved before the change was marked done" is done only if an approval came before the request reached that status.
  3. The item "Approver is not the person doing the work" checks that no approver is the assignee or the person who raised the request.
  4. The test plan and rollback plan items watch fields on the request.
  5. Open the request history and choose "Evidence summary" to print or save the proof.
Playbooks, then Checklists. Example data.
RequestOps: Playbooks, then Checklists

What you should see

The request’s evidence explains which change conditions were satisfied and when.

If something is not right

Approval evidence is incomplete. Inspect the approval time, request completion time and assignee. A later approval cannot prove an earlier check.

Still stuck? See Troubleshooting, or write to [email protected].