Unitlane Apps
Try RequestOps

Automation

The Rovo agent

Ask Rovo what is waiting on you. It runs on your own Rovo credits.

ForUsers with Rovo and access to the requests

Before you startOpen Rovo and choose the RequestOps agent.

  1. Turn on Rovo for your site in Jira, then open Rovo and choose the RequestOps agent.
  2. Ask "Which requests are waiting on me?". You get the same list as "Waiting on me" in Requests, longest waiting first.
  3. It also lists your approvals, and your own requests where a nudge is due.
  4. Ask "Why is this request slow?" on a request. The answer comes from its waiting time: who held it and for how long.
  5. Rovo can also check a request for you. It uses your Jira permissions, so it only sees what you can see.
  6. RequestOps does not call any other AI service.
Settings, then Jira fields and Automation: rovo agent. Example data.
RequestOps: Settings, then Jira fields and Automation: rovo agent

What you should see

The answer links to requests you can inspect and explains the next action.

If something is not right

Rovo is unavailable. Check Rovo access for your site. Use Requests and Help directly while it is unavailable.

Still stuck? See Troubleshooting, or write to [email protected].