Checklists
Block Done until the checklist is finished
Stop people from moving a request to Done while required items are open.
- In the new workflow editor, select the transition, then Rules, then Add rule, then Validate details, and choose "RequestOps checklist complete". RequestOps' own auto-close is never blocked.
- If someone tries to finish early, Jira tells them what is still open.
- Items marked "Must be done before work starts" also block the transition out of a To Do status until they are done.
- Jira admins can remove the validator at any time.
What you should see
A transition with the rule explains which required items prevent completion.
If something is not right
Done is still allowed. Confirm that the rule is on the transition being used and the workflow change is published. Automatic closure has its own policy.
Still stuck? See Troubleshooting, or write to [email protected].