Customers

Wait on a vendor until a date

Set the date a vendor promised to act. The request leaves your list until then.

ForAgents working with a configured vendor

Before you startHave the vendor, its reference and promised date ready.

  1. Open the request. In its actions menu (…), choose "Wait on a vendor".
  2. Pick the vendor and the "Promised date", then choose "Start waiting".
  3. The request leaves "Needs you" on Home and comes back on that date.
  4. If the vendor answers sooner, the request comes back at once.

See it step by step

The same illustrated example as in the app's Help. Press Play, or go one scene at a time.

What you should see

The request records the vendor wait and returns when due or when the vendor responds.

If something is not right

The date is wrong. Review the promised date and site timezone before confirming. Open the vendor wait to correct it.

Still stuck? See Troubleshooting, or write to [email protected].