What this topic covers
Use this hub when the work needs a repeatable admin answer.
License cleanup is the work of explaining why a user still costs money, deciding whether access can be removed, and preserving proof for finance or audit. The goal is to help a cautious Jira or Atlassian administrator decide what to check, what to hold out, and what evidence to keep.
- Primary admin checks: The product access path that keeps the seat active; Whether the row belongs in ready, owner-review, or held-out lanes; Whether the cleanup should happen before renewal or as part of a monthly cycle
- Common failure modes: Using inactivity as the only proof of license waste; Promising savings before the billable path is reviewed; Leaving exceptions in side notes instead of the review record
- Product route: License Guard