JSM request context
This point keeps the evaluation practical: what to inspect, why it matters, and what should remain a manual review before any Jira cleanup decision.
Unitlane guide
Open Request Evidence Control from a JSM ticket
Start from the service request so the evidence handoff stays tied to the issue, subject, reviewer action, and request context.
Marketplace trialJSM request contextCaveats preserved
What it does
The ticket entry point moves the admin from a JSM request into the Request Evidence Control workspace without turning the evidence pack into a loose export.
Case workspace
This point keeps the evaluation practical: what to inspect, why it matters, and what should remain a manual review before any Jira cleanup decision.
Reviewer handoff
Give another reviewer the cleanup story without asking them to recreate the scan, including references, blockers, and coverage notes.
What it does not claim
It does not replace the JSM workflow or create evidence that Jira did not store.
No ticket closure guarantee.
This point keeps the evaluation practical: what to inspect, why it matters, and what should remain a manual review before any Jira cleanup decision.
No identity archive claim.
This point keeps the evaluation practical: what to inspect, why it matters, and what should remain a manual review before any Jira cleanup decision.
No unsupported source reconstruction.
This point keeps the evaluation practical: what to inspect, why it matters, and what should remain a manual review before any Jira cleanup decision.
Best next step
Continue to Request Evidence Control for JSM for the current screenshots, evaluation path, trust boundaries, and Marketplace trial link behind this workflow.